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Guidance for Customers
- Assume any downed power line is hazardous and may be energized. Stay away from them and anything they are touching. Please do not drive over a downed power line. Report a downed power line by calling 800-522-6870.
- The public should avoid areas impacted by the storms so crews can work safely and quickly to restore power to customers who are without service.
- Extreme temperatures are expected this week. Please visit OGE.com/CoolZones for a list of public spaces to get a break from the heat. Please check on family, friends and neighbors to make sure they have a plan to stay cool during the heat.
- OG&E customers can quickly access outage information and other updates by:
- Submit a report online at OGE.com/outages or in the OG&E mobile app (iOS or Android)
- Signing up for myOGEalerts at OGE.com/alerts
- Customers need to be able to take power at their homes and businesses and may need a certified electrician to repair a weather head, meter base, or service cable.
Check back here for sever weather updates that may impact service.
Resources
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When the Power Goes Out
If your power goes out, be sure to notify us. As we focus on safely restoring power, we urge you to stay safe as well and avoid any downed power lines or trees. We have may ways you can report an outage.
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Live Updates on Outages
Looking for more information? System Watch shows a live map of current outages with information on estimated restoration times.
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Prepare for Severe Weather
When severe weather strikes, our crews work as quickly and safely as possible to respond and restore power to our customers. Knowing how to prepare for a weather event can help keep you and your family safe.